Zimbra Mail, hosted by Netwindy, offers 2-factor authentication (2FA). This is an enhanced method of accessing mail securely by using a third-party application such as Google Authenticator to generate a code as part of the authentication process.
The following is a step-by-step process on how to setup your hosted email account with 2FA:
1.) Log into your hosted email account via the Zimbra portal and go to Settings > Accounts > Two-factor Authentication, then select “Set up this method“:
2.) The user will need to enter their email password to begin the 2FA onboarding process:
3.) The user will have to install an authentication application on their iPhone or Android, we suggest using Google Authenticator. You can download the app via Apple App Store or the Android Market.
Supported Authentication Applications:
Tested and approved by Zimbra
Authy
Google Authenticator
Microsoft Authenticator
Oracle Mobile Authenticator
Red Hat FreeOTP
Yubico
Tested and approved by Netwindy
SAASPASS
For a complete list of compatible applications please refer to this external link.
4.) Once the application is installed on your iPhone or Android you can scan a QR code presented on your screen:
Note: Below is a sample and is not valid.
5.) Once you have successfully scanned the QR code into the app and entered the code for the first time you will see the following:
You are finished! Now when you attempt to login to the web portal you will see the following after you enter your username and password:
You will then use the authentication app to provide a one time code:
